We all know that Fortnite has been having a lot of issues with sever downtime, bugs and party issues, the longest downtime being 14 hours on January 25th for the V.2.3.0 patch and update. We can confirm from an Epic Games statement that one of the causes of the issues was because Epic was solving a lingering problem relating to the database. They performed recommended tasks to solve the issue. Unfortunately, these tasks resulted in the database going into a bad state.
Epic has also citied that Fortnite has experienced another big bump in player count this week, which they were not expecting. From this statement we assume that the severs have been overloaded, due to the surge of new players.
The game has also experienced a lot more issues that Epic is currently working on now. One of the main issues is that the Party and Social Services are down, which means players cannot connect with their friends. Epic Games seem to have found the root cause of the issue and may need to have downtime in order to fix this.
We are aware that some players are failing to join parties and we are investigating.
— Fortnite (@FortniteGame) January 27, 2018
There is a very big issue relating to building, which was that the wrong building choice was being selected. Epic were supposed to have fixed this in the V.2.3.2 patch, however this problem didn’t make it in and will be addressed in another update.
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Epic Games have announced that there will be some sort of compensation for the inconvenience caused by these issues. A staff member at Epic Games replied to a comment posted on Reddit reiterating that there are on-going discussions about the type of compensation players will receive. He went on to say that they will have more information soon, but this will be after the more pressing issue of getting the services up to scratch. This is something that most companies do not offer their player base when they experience similar issues, which shows the appreciation and continued support of Epic Games to their fans.
Reddit users have given the suggestion of using test servers to deploy updates and patches before they go onto the live servers. This is so that the updates can be tested for any problems and if problems do occur, it will not affect the live servers.
Despite all these issues, the staff at Epic still have time to make a joke whilst solving the problems:
Looks like we need to eat more spinach so we can grow faster.
— Fortnite (@FortniteGame) January 27, 2018
UPDATE
We think we’ve found a fix for these social/friend issues that does not require downtime. Players may have connection/matchmaking issues as we deploy, if this occurs continue to retry. We’ll update again once we’ve started.
— Fortnite (@FortniteGame) January 27, 2018
Let us know in the comment section below the issues you are experiencing and what compensation you’d want.
Either lots of v-bucks or free skins for a day
Free skins for a day? Really? A day? One day one time deal? Really?
V-bucks for everyone. Cmon, at least for the issue
I’ve found a work around the party/social probelm on PS4 , check twitter.com/dorant.v
For compensation I think you should give everyone v bucks
I received connection problems , party’s problems , lagging , and whenever I pick up my first gun it doesn’t appear for a couple seconds
The issues I’m having are: not being able to party up with friends, building stairs but it builds floors instead. I think the compensation is very generous of you guys so I would say maybe give everyone a exclusive skin or vbucks. Me personally, I wish the skins were a bit cheaper but you guys are awesome regardless so you just do what you have to and take your time 🙂
It wouldn’t be excluding everyone had it
Not able to join any of my freinds and connection problems.also would like to choose 2 things from the battle Royale item shop as compensation for the extremely long wait
Stop demanding compensation the game literally says early access get over your self and play the game with some friends
I’m just experiencing the party situation and the building problem when trying to build walls they start building ramps. Other than that everything is working fine with solo. I also experienced the long downtime yesterday obviously. I think compensation wise I’d be cool with v bucks or a weekly item I’m not sure I’ll be fine with anything as long as the game is back working 100 percent I really love this game! Thank you!
Vbucks
I just would like to play with my friends in Duo’s and Squads which I can’t at the moment because I can’t connect to any of them. As far as compensation goes Id be happy with whatever ye give us seen as no companies would even offer that.
I swear, Epic Games is the best gaming company EVER! Thank you so much for the constant communication and frequent updates! This is by far my favorite game of all time, and a big part of that is because of you guys too! Thank you so dang much for making such a beautiful game!!!!
I am experiencing the building/reloading/social glitches on the XB1 platform. No compensation needed for any of us. The BR version, which is the only mode most play including myself, is free and the majority of us don’t mind adding v coins every once in a while for a new skin. Keep up the good work guys! Got us hooked!
I’m having problems seeing when friends are online and seeing party invites could i have a compensation of v-bucks or something.
Thank if you read this.
Please give every play 1000 V-Bucks
tengo una duda, pondran servidores en latino america? aunque dicen que son los de brasil en latino america hay muchos problemas de lag por que no tenemos servidores buenos para nosotros.
alguien me puede responder?. gracias
I have a question, will they put servers in Latin America? Although they say they are from Brazil in Latin America there are many problems of lag because we do not have good servers for us.
Can someone answer me? Thank you
I think that we should get 10 dollars of v bucks or something similar for this long downtime.
I don’t want compensation.
Continue to improve on an awesome game, give us things we wouldn’t expect. Constant updates. Time unlocked chests with loot. Skins. Game modes that blow competition out of the water.
Y’all have the greatest Battle Royale game, f2p nonetheless, so just treat your employees right, make it a fun place, don’t fire anyone over this and keep being you.
This seems to be an incredible company. Thank you for doing what you do
Fix the building menu glitch asap please ITS so annoying
v-bucks, need a little to get battlepass next season :). Thank you for keeping us informed.
100 vbucks because of all the solo duo cheaters that we have to freking deal with
I think its great that your offering compensation, however, I don’t think that its needed, or if it is it should not be large. You are a free to play game, even if there are issues, I am just glad to know that they are being fixed and worked on actively, Even the best games have issues, and I think that its amazing that you keep your fans updated, so that they know you are doing everything you can. Fortnite honestly feels like a paid game, and one of the best I’ve ever played. Thank you for your hard work… Read more »
I think everyone should get to pick a set, skin, glider and pick axe, or just vbucks
Or a redeem token where you can get anything for that token
I’d appreciate a free mediocre skin like one from Christmas or Halloween. Or something like a free pickaxes.
Vbucks pleasssssse
I can’t connect with friends and my building isn’t building what I select and my gun constantly reloads.
I think v bucks from compensation
I would like to play with my friends and when you pick a gun up at the beginning of the game it takes 12 seconds to switch to it. I think as compensation we should get 2000 vbucks so we can buy 1 legendary skin
First wasn’t able to login for a few hours then after doing a hard reset 3 times I gotten logged in. And now can’t even squad up with friends which is really really lame. As well while in solo having problems with weapons not fire or reloading…. As for compensation for all the issue I an the rest of the gamers in my opinion I think epic games should reward everyone with the red knight skin and 2000 v bucks so gamers can get something or a couple things in the store. Also these problems are on xb1 my gamer… Read more »
I agree with the vbucks but I’m a standard edition epic games supporter (I got the game full price) and wasn’t able to play save the world (best zombie game ever) with my girl that’s beside me playing on her account 🙁 so maybe some vbucks and 1000 storm tickets.
I would say exclusive skin or battle pass for next season.
The biggest impact was the party system but other than that you have a great game and just keep up the good work.
I have had party/connection/bugs/ building problems couldnt play at all bcuz it was really frustrating and annoying me.
An Exclusive skin for people who have played so far. ex alpha skins on rocket League
You guys do not owe us anything. Games have issues it happens.
The servers seem to be having more down time lately. I say 1,250 v-bucks.
For compensation we should be given v-bucks for waiting.
V bucks failure too join parties or communicate with other players in save the world
I was also not able too play any on my day off due too downtown
enough v bucks to buy a suit and axe at any given time. I still dont have any suit or axe. Just gliders from wins in the game.
Give us a good skin and 2000 vbucks and people will play more if you give them something
Failure too join party lots of lag and downtown ruined my day of off work v bucks would be a good compensation I really like fortnite unfortunately with these bugs it’s really urking me. Thank you
There is an issue with the Pump Shotgun which continues the reload animation after the gun is fully loaded. Regarding the compensation, a sort of coupon should be introduced for things like “1 free skin” or “80% off your next purchase in the item shop.”
Been looking forward to spending the weekend with my other half playing Fortnite, but we couldn’t play together last night and we can’t play together tonight! 🙁
I’m not mad. It’s just rare I can get my boyfriend to game with me as we both have different tastes in games.
Maybe a skin or something would calm down the angry fans.
I don’t really care though. Stuff like this happens.
1 ticket for anything in the market for free.
1 ticket for anything in the store for free :P.
Don’t give a free skin or enough V-bucks to buy 1 .. if epic does then no one will have the random regular skins no compensation needed just extend season for like a week or give exp if u are going to just have to give something
I have a problem with using the team chat on “save the world”.i can’t join any of my friend’s game sessions anymore. I also have freezing issues in game everytime someone joins or leaves the session. I have some issue with being removed from game sessions due to an error. I wasted a lot of time waiting in queue for over an hour. I think V-bucks would be a great compensation. Thank you, hope you read this message.
750 v-bucks
Or
1 free thing from the store
Or
25 free battle-tiers for this or next season
You should throw the game on save the world on sale again or make battle pass 3 purchasable with v-coins.
I’ve been having the same problems everyone else has been having but also sometimes I have not been able to shoot my gun, I can fix the problem by just switching it with another gun then switching back but it would be alot easier if i didnt have to do this. Also for the compensation, maybe if we could pick a free item from the daily item in shop.
First of all it should be made apparent that many players that want compensation never paid to play. The time invested in the game is mostly downtime that could be spent in other ways. If you were to compensate players it would be the ones who have made previous purchases. Because if you care enough about a free game to support the creators you deserve acknowledgement. As long as I have enough time to get my dance moves the issues don’t mean much to me. If you were to compensate players I suppose that introducing a limited time event that… Read more »